Customer Service
At Air Book, we are committed to providing exceptional customer service 24/7 through our dedicated and rotational support team. Whether you need assistance with bookings, baggage, flight status, or any other inquiries, we're here to help.
Customer Support Team Contact
Support Agent
Customer Relations Manager
Active WhatsApp Agent
Support Email
support@airbookingtrip.comAlternate Email
alt.support@airbookingtrip.comNo-Reply Email
noreply@airbookingtrip.comOpening Hours
Our customer support team operates 24 hours a day, 7 days a week on a rotational basis to ensure that someone is always available to assist you.
- Monday to Sunday: 24/7 rotational shifts
- Holidays: Full support coverage
- Peak hours (8 AM - 10 PM local time): Maximum staff available
Frequently Asked Questions (FAQ)
How do I change or cancel my booking?
You can manage your bookings via our website under "My Trips" or contact our support team for assistance.
What is your baggage policy?
Our baggage allowance varies by ticket class. Please check our Baggage Policy page or contact support for specific details.
How can I get flight status updates?
Flight status can be checked on the homepage or by contacting our support team anytime.
What should I do if I lose my baggage?
Please report lost baggage immediately at the airport or contact our baggage service department via the support contacts provided.
Live Chat & Feedback
For instant help, you can chat live with our agents via WhatsApp or our website live chat window. We value your feedback — please send us your comments and suggestions to help us improve your experience.